Frequently Asked Questions

Everything you need to know about your Mia Bella Couture experience.

How do I determine the best size for my gown?

We recommend referring to our specific brand size charts located on each product page. As designer sizing often runs smaller than high-street fashion, we suggest professional measurements to ensure the perfect fit.

What is your return policy for formal wear?

Due to the delicate and specialized nature of our couture pieces, we offer returns for store credit only within 7 days of delivery, provided all original tags remain attached and the garment is unworn.

How long does shipping take for special order items?

Special order gowns typically ship within 8 to 12 weeks depending on the designer's production schedule. For items currently in stock, we process and ship orders within 2-3 business days.

Do you offer international shipping?

Yes, Mia Bella Couture ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and preferred carrier.

Can I request alterations through your website?

While we do not offer online alterations, we provide a curated list of recommended master tailors for our local customers. For online orders, we suggest contacting a reputable local seamstress specializing in formal evening wear.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible payment installments through specialized financing partners at checkout.